Hermes AISupport workspace

No Convex run data yet

Import your first support tickets

Add a CSV, JSON, or manual ticket and launch the agents from the import screen.

Import tickets
Ticket clusters0
From latest run
Approved macros0
Ready to publish
High-risk clusters0
Require escalation
Reply surfaceIntercom
Connected

Ticket intelligence

Priority clusters

Mechanical clusters labeled from representative samples.

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Reply library

Approved macros

Production-ready replies available to the Intercom surface.

Browse library

Latest activity

Agent run log

Append-only handoffs from the director, agents, and reply surfaces.